Why Choose Care Outcomes?
Our purpose is to provide the best possible care & support to help people sustain and maintain, healthier and happier lives by providing the highest standards of service and staff.
We do this by providing a range of bespoke care services – tailored to each individuals needs and requirements.
Care Outcomes are proud to of built our reputation on the high quality of homecare and support services that we provide. We recognise that our team of skilfully trained and professional staff are also testimony to this.
Our Commitment To You
Our commitment to you is to deliver a valued service that you want, to sustain and maintain your quality of life, in the comfort of your own home – keeping you safe and comfortable.
Our homecare services can be tailored to your requirements, regardless of whether you’re looking for ongoing assistance or a full-time live-in carer or a visiting carer, we are committed to providing the right level of support for you.
Our Values
Care Outcomes believe that all people receiving care have the right to quality care and protection, and thus will ensure our clients are treated none judgmentally in a caring, supportive and empathetic manner.
Our focus is on delivering the highest quality of care for our clients to achieve positive outcomes in our performance.
Our Philosophy Of Care
Our philosophy of care is to place the needs of our clients at the heart of our services by providing care and support that respect’s their choice’s, rights, privacy and dignity.
Our teams are focused and committed to providing a holistic, person-centred, quality care and support service. All staff receive continuous comprehensive training, in order that they do not jeopardise their health, welfare and safety or that of the people in their care.
We will ensure that our service aims to provide the highest level of care and support to enable our clients to be treated as individuals, with their values, religious and cultural beliefs respected unconditionally.
Quality You Can Trust
Care Outcomes is fully regulated by the Care Quality Commission (CQC) – CQC have the responsibility for making sure homecare providers meet the requirements of the law and meet fundamental standards of quality and safety. As part of these checks they may directly ask our customers for feedback.
Care Outcomes aim to regularly review our services with our clients, their families and representatives and use questionnaires, informal discussion and other appropriate forms of communication, to allow us to continually improve our service.
Company Objectives
Care Outcomes objectives, as a quality care provider, are for you to enjoy your rights as an individual as much as possible. We aim to protect your right to Privacy, Dignity, Independence, Civil Rights, Choice and Fulfilment.
To provide a quality healthcare service, allowing our client to be in their own home and be involved in establishing, implementing and evaluating our services.