Good things our clients say about us

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At Care Outcomes, we love hearing about what an amazing difference our care staff have made to their clients’ lives. Here’s just some of the feedback we’ve had from families and those we work with:

“I will never forget all the compassion and loving care you have shown to my mam, you are truly amazing people”
Joan & Margy


“I noticed an immediate difference in the quality of my friend’s life, all of your carers had exactly the right balance of supporting me with visiting my friend and giving us privacy together”
Joy


“Thank you to everyone at Care Outcomes that looked after Dad. It helped us enormously to know he was well looked after and we could concentrate on spending quality time with him knowing everything was taken care of”
Carolyn and Barry


“I was involved in looking after Lynn during her last few weeks of life. I just wanted to say what a good job the carers did. They had a lovely way with Lynn and always had her best interests at heart. They always rang us when they were concerned about her. Keep up the good work”
Amanda Baker, Out of Hours Palliative Care Team


“To the girls from Care Outcomes who came in as my carers but left as my friends – thank you”
Lynn


“The care you have all provided for my mam has been greatly appreciated”
Stephen and Family


“Thank you for giving our aunty care and attention, enabling her to stay at home as per her wishes. They cared for her with dignity, compassion and love”
Robert


“I will never forget what the care staff did, thank you”
Mr Lilley


“The care Mum received from your service was second to none. We cannot thank you enough. Your staff were highly professional, so friendly and provided amazing care for Mum”
Clare and Simon


“Thank you so much everyone involved in the tender care of my mother, we could not have had better”
Norma and Shirley


“Thank you all so much for the help you gave”
Mrs Thompson


” I believe you and your staff deserve a big ‘thank you’ you have been absolutely brilliant”
Natalie, South Tyneside Council

"Whilst visiting a patient today two of the carers from Care Outcomes were on shift. Both were extremely tentative to their clients’ needs, they both spoke and treat their client with great dignity and respect. Both were also extremely helpful with regards to helping me as the District Nurse."

District Nurse

"’Thank you very much for looking after me. I really appreciate it’"

A note left from a client

"Thank you for raising funds through holding your own bake off.

You have joined us in the fight against cancer"

Stand Up 2 Cancer

"’A grateful thank you to all who cared for my sister in law. In difficult circumstances their caring was exceptional and sincere.

It was comfort to me knowing that my sister in law was safe.’"

A Sister in Law of a client

"’I just want to say how impressed I was with how my friend was looked after… All of the ladies I saw were lovely and welcoming…

They would hold her hand, gently help her drink her tea and talk to her, but were never intrusive. I was always confident I was leaving my friend in the best of hands, there was a genuine sense of care."

A friend of a client

"’Thank you for paying in your fundraising from your very own Cupcake Day! The one thing we want to say – above all – is thank you for the money you’ve raised’."

Alzheimer’s Society

"Thank you for your kind donation. Your caring support towards Rape Crisis Tyneside and Northumberland will make a great difference to our organisation."

Rape Crisis Tyneside & Northumberland

"’Thank you so much everyone involved in the tender care of my mother. My sister and I we could not of had better’."

Daughters of a Client

"’To The Team at Care Outcomes,

The care you have all provided to my mam has been greatly appreciated’."

Son of Client

"’Thank you all so much for all that you have done for mam. I will never forget all the compassion and loving care you have shown to her.

You are all amazing people and I truly will never forget how you all dropped everything to ensure Mam got the best of care.’"

Daughters of a Client

Contact us today for more information or call us on: 0191 519 7465